Xellvio compliance
Compliance built into every send, not bolted on
Consent is captured where the contact signs up, opt-outs are honoured everywhere for good, and risky content is screened before it reaches a carrier.
- Consent · form, 12 Mar
- STOP → suppressed
- Screening · passed
- Sender · verified
- Audit trail kept
One careless send can cost you the channel
Messaging people who never agreed, or ignoring an opt-out, leads to complaints, carrier filtering and regulatory exposure. And when a complaint arrives, you need to show what the contact agreed to.
- No proof of consent when someone disputes a message.
- Opt-outs respected in one campaign but not the next.
- Content that trips carrier filters taking a whole send down with it.
Xellvio records consent at the source, enforces suppression platform-wide, and screens message content and links before dispatch.
The guardrails run automatically
You don't have to remember the rules on every send: consent, suppression, sender identity and content checks are applied before a campaign leaves the queue.
- Marketing and transactional consent stored separately, with the wording and timestamp from the form or page.
- STOP and local equivalents suppress the contact instantly and permanently, across every campaign and automation.
- Opt-in proof is retrievable per contact when you need to answer a complaint.
- Content screening flags prohibited categories and high-risk links before a carrier can reject them.
- Sender verification — toll-free and 10DLC — is tracked in-app so you only send from approved identities.
- Consent · form, 12 Mar
- STOP → suppressed
- Screening · passed
- Sender · verified
- Audit trail kept
How it connects to the rest of Xellvio
Compliance touches the whole journey: forms capture permission, audiences hold suppressions, automations skip opted-out contacts, delivery uses approved senders, and reporting shows opt-out trends.
What you get
Consent records
Wording, source and timestamp kept with each contact.
Automatic opt-outs
STOP and local keywords suppress instantly and forever.
Opt-in proof
Retrieve the permission trail for any contact on request.
Content screening
Prohibited categories and risky links stopped pre-dispatch.
Local rules
Country sender requirements applied per destination.
Workspace isolation
Each business's data is separated at the database level.
Role controls
Invite teammates with only the permissions they need.
Policy transparency
Published acceptable use, anti-spam and consent terms.
Ways businesses use it
Answer a complaint
Show exactly when and how a contact opted in.
Keep a clean list
Let suppression and delivery failures maintain quality automatically.
Onboard a team safely
Give staff campaign access without exposing billing or settings.
Enter a regulated market
Use the sender identity and consent rules that country requires.
Protect deliverability
Screen content and links so carriers keep accepting your traffic.
Looking for your industry? See solutions by industry or start from a template.
Common questions
Does Xellvio handle STOP for me?
Yes. STOP and its local equivalents are processed automatically, and the contact is suppressed across every campaign and automation from that moment.
Where is consent stored?
With the contact — including the consent wording shown, the source form or page and the timestamp.
Why was my message flagged?
Content screening blocks prohibited categories and links from domains carriers commonly reject. The reason is shown so you can adjust and resend.
Is my data separate from other businesses?
Yes. Each workspace's records are isolated at the database level, and access is scoped to that workspace's users.
Does compliance replace my own legal advice?
No. Xellvio gives you the controls and records; the rules that apply to your business and market remain your responsibility.
Send with the guardrails on
Create an account and start from consented sign-ups, automatic opt-outs and screened content.